Ansyl
      Chauffeur
                   Services

Phone 023 9278 3752
Fax      023 9235 9124

Terms and Conditions

Price ~ We Guarantee that the price quoted at the time of reservation will remain the same providing that no alterations have been made to the itinerary after the booking has been made. Any alterations that are made after the booking may be subject to additional charges.

Payment ~ We request that a £50 non returnable deposit per car is made when a booking is made and that the balance is made in full 14 days before the hiring date alterations made after the booking may be subject to additional charges

Payments may be made by Cash Cheque or All Major credit cards. Confirmation & Receipt will be forwarded to the Person of who made the booking

Cancellation ~ Providing that 7 Days notice is given before the hiring date in writing then a refund will be given less deposit given.
If less than 48 hours but more than 24 hours is given than a 50% refund will be made
If less than 24 hours notice then we regret that no refund will be given

Insurance ~ The vehicle & drivers are fully insured to include a liability insurance.

Airport Transfers ~ Non Arrival If the Client fails to arrive on the flight detailed the chauffeur will wait for a maximum of 3 hours if the client fails to arrive then the chauffeur shall leave and no refund will be given

Route ~ It is left at the drivers discretion the route to take and in heavy traffic congestion the route may be amended to endeavour to deliver the passengers on time to there destination. We do not accept any responsibility for delays/missed appointments Always allow plenty of time

Smoking Food & Alcohol ~ We operate a Strictly ~ no smoking ~ no food ~ no alcohol policy in all of our vehicles

Illegal Materials ~ Drugs & weapons are forbidden in all of are vehicles at any time.

Dogs ~ We only allow guide dogs in our vehicles subject to prior arrangement.

Children ~ We do not provide child seats and so these must be provided & fitted correctly by parents.

Bad Behaviour ~We reserve the right to refuse travel of persons deemed to be a nuisance or danger to other passengers or the driver The driver may request the assistance of the police for there removal.
In such circumstances No refund and No Compensation will be paid

Vehicles ~ We make every effort to supply the vehicle that you requested at the time of your booking, however we reserve the right to provide a similar vehicle should it not be available.

Luggage ~ All luggage is to be placed in the luggage department of the vehicle.

Doors ~ It is the responsibility of the driver to open the doors and under no circumstances should the doors be opened until the vehicle has come to a complete halt.

Damage ~ In the event of any of our vehicles damaged or soiled then a bill for this will be sent to the person named on the booking form.

Gratuities ~ Gratuities are left to the client’s discretion and are not included in the price.

Complaints ~ If for any reason you are unhappy with any aspect of either the journey or driver please make your comments in the first instance to the driver who will endeavour to rectify the problem. We would ask that you put your complaint in writing to
“Ansyl Chauffeur Services”
PO Box 740, Portsmouth, Hants, PO1 9BA

“Ansyl Chauffeur Services” make every effort to ensure that your time with us is pleasurable We thank you for your time in reading our conditions of hire